F.A.Q.

Yes, while you can scan the code, you will need internet connection to active the eSIM.

Yes, it supports 5G.

If your phone is not showing 5G, try turning Airplane Mode on and off. Speed and signal quality depend on your location and network coverage.

Yes, but only for purchasing additional packages through the DTAC app.

No. This eSIM does not support outgoing calls. However, you can still receive incoming calls from other phone numbers.

Yes. You can extend the validity by purchasing an additional package through the DTAC app.

The package is valid for 7 × 24 hours from the time it is activated on your phone.

Scanning the QR code and installing the eSIM outside Thailand will not activate the package. Once the eSIM is installed on a compatible device, the internet plan will only begin when it is activated in Thailand.

No. There is no need to register on the dtac platform. Simply scan the QR code and activate the eSIM to start using it.

Yes, if your phone supports multiple active eSIMs.

You can scan the QR code multiple times, but the eSIM can only be activated once on a single device.

Yes, hotspot is supported for this eSIM.

Download the dtac app to check your package details and remaining validity.

Our eSIM uses a local Thailand network, providing better coverage and a more stable connection throughout Thailand. Some other travel eSIMs use international roaming, which may result in less consistent network performance depending on your location.

Dial *#06# on your phone. If an EID number appears, your device supports eSIM.